Empowering your digital journey with seamless IT services.
Service-Store
Business User and Break fix Services
We can assist in and resolve on-premises break fix situations. TSG will help and also provide break fix solutions for your PC, Printer, Laptop, Wireless and much more. Our engineers can provide best practices to achieve these tasks. We will help you with the Business PC issues, Printer issues or any other needs. If your a big business or a small business, TSG can assist and resolve you needs at a reasonable price.
Diagnose & suggest troubleshooting a issue
If your business computer or tablet is broken or programs running slowly, or just won't start? Do you have unwanted ads and pop-up windows? Is your business applications having issues. No worries, just make a call or book a appointment. Our Business repair and service experts at TSG will diagnose what's wrong and make all necessary repairs. We fix anything from unwanted ads and pop-up windows to hardware and business software issues.
If your business server is broken or just won't start? Is your business applications or hardware having issues. No worries, just make a call or book a appointment. Our Business repair and service experts at TSG will diagnose what's wrong and make all necessary repairs. We fix anything from unwanted ads windows to hardware and business software issues
Business Network and Security
We can assist in networking in the workplace that everyone and everything connects to. TSG will take a approach from standard setups to policy enforcement that simplifies the delivery of your network, Datacenter or Enterprise environment. These solutions empowers your network in the IT environments you have. We can also help your organization utilize a SDWAN solution while reducing complexity, costs and management efforts.
These specialists solve basic network issues and have a general understanding of the product and services. They gather customer information, analyze symptoms and determine the basic problem(s). They solve the user problems, including such issues as:
Physical layer 1 and 2 issues
Network hardware and software install and upgrade
Installation, reinstallation and uninstallation tasks
Basic configuration troubleshooting
Cabling and wire management solutions
These specialists have more experience and knowledge and can assist Tier 1 specialists with basic technical problems. They investigate the issues raised and check for known solutions to complex issues. They also review work orders to determine the extent of Tier 1 support already given and implement a Tier 2 solution.
layer 1, 2 and 3 issues
Network hardware and software install and upgrade at a advanced level (Network, Appliances, VM and more)
Installation, reinstallation and uninstallation advance tasks (Distribution, Core and Datacenter level devices)
Advanced configuration troubleshooting and deployment
Tier 3 Support
These specialists solve Advanced to Complex network issues and have a advanced understanding of the product and services. They gather customer information, analyze complex problems and determine the root cause. They solve the user problems and offer new fixes and solutions at a advanced level, including such issues as:
layer 1, 2 and 3 issues
Network hardware and software install and upgrade at a high advanced level (Network Devices, Appliances, VM and route switch)
Installation, reinstallation and uninstallation advance tasks (Edge, Network Appliances, Firewall, Distribution, Core and complex route switch level tasks)
Advanced configuration troubleshooting and deployment including scripting and API backend
Business Remote IT Service
TSG has a Remote IT Solutions team that are laser-focused on ensuring that each client has the tools and technology needed to provide instant remote support for their clients anywhere, at anytime. Securely connect to remote computers, access files and applications, and troubleshoot problems — right when your employees and customers need help the most.
Business IT Consulting
Our consulting services benefit IT leaders and engineers in design and implement of advanced solutions, security, data management, applications, and compliance. By partnering with TSG, you are ensuring that your organization's IT needs is fulfilled. We’ll work with you to address any issues and deploy using the latest technologies to meet your business goals. Our specialist service all markets from start-ups to the industry giants. You’ll enjoy our vendor-agnostic approach during IT consulting engagements.
Do you need ongoing managed services for your IT infrastructure, or one-time support to help you implement a solution for a specific project, our TSG consulting service offerings gives you the level of service you need to be successful.
Business SDWAN
We can help your organization utilize a SDWAN solution while reducing complexity, costs and management effort. WANs in today’s enterprises are under pressure to accommodate a variety of initiatives including cloud computing, mobility, video collaboration, big data and more.
Organizations must adapt their WANs to improve control, flexibility and insight, as well as reduce complexity and optimize bandwidth. This is where a SDWAN solution comes into play. TSG professional can asset your company in every aspect of this transition from solution to deployment.
SDWAN Network hardware and software install and upgrades (Network Devices, Appliances, VM and route switch) Baseline deployment and configurations.
SDWAN Installations, advance tasks like configuring and deploying (Network Appliances, Firewall, Distribution, Core and complex route switch level tasks related to SDWAN). This includes Datacenter, Controllers and branch locations
SDWAN Advanced configuration troubleshooting and deployment including (Edge, Network Appliances, Firewall, Distribution, Core, Datacenter, Controllers, Policies, Onboarding devices, VAR interaction and complex route switch level tasks related to SDWAN).
Business Wireless
If your business class Wi-Fi is having issues, running slowly, disconnecting or just won't work? Do you have a controller on-prem or cloud based solution. No worries, just make a call or book a appointment. Our Business class wi-fi service experts at TSG will diagnose what's wrong and make all necessary repairs. We can setup new hardware and business cloud solutions.
Wireless hardware install and upgrades (Access Point Devices, Controller Appliances, cabling tasks) Baseline deployment and configurations.
Wireless Installations, advance tasks like configuring and deploying (Controller Appliances, Access Points, Cabling, and Standard route switch level tasks related to Wireless). This includes Datacenter, Controllers and branch locations
Wireless Advanced configuration troubleshooting and deployment including (Edge, Wireless Appliances, Firewall, Distribution, Core, Datacenter, Controllers, Wireless Policies and templates, Onboarding wireless devices, Security and VAR interaction and complex route switch level tasks related to Wireless).